After Installing Pervasive PSQL Vx Server
The following topics are useful to review after you install Pervasive PSQL Vx Server.
Common Questions
You may have some general questions after you install Pervasive PSQL Vx Server. Some common questions are answered in Getting Started With Pervasive PSQL. The questions apply to all of the database engine products unless specific products are mentioned. See Common Questions After Installing Pervasive PSQL.
Troubleshooting
In addition to general questions, you may have questions pertaining to troubleshooting. Two resources are particularly useful to help with troubleshooting: license administration utilities and the message logging repositories.
License Administration Utilities
The license administration utilities allow you to view and adjust the keys used to license the Pervasive PSQL products. For example, you can verify which keys have been authorized, check the state of a key, and check the number of authorizations remaining for a key. For a detailed discussion of the utilities, and a list of the tasks that you can perform for license administration, see License Administration in Pervasive PSQL User's Guide.
See also Behaviors When Limits Are Reached for information about License Administrator provided with different Client versions.
Message Logging Repositories
Messages logged by Pervasive PSQL Vx Server can be of type status, information, warning, or error, and can originate from any Pervasive PSQL Vx Server component. Certain messages specific to licensing issues originate only from the license administration components. In either case, Pervasive PSQL Vx Server logs messages to the following repositories:
Any licensing message logged to Pervasive Notification Viewer is also logged to the Operating System Event Log and to Pervasive PSQL Event Log. Similarly, any licensing message logged to the Operating System Event Log is also logged to Pervasive PSQL Event Log. Note that the Operating System Event Log and Pervasive PSQL Event Log may contain detailed licensing messages not logged to Pervasive Notification Viewer.
Messages not specific to licensing are logged to the Operating System Event Log and to Pervasive PSQL Event Log.
Note that Pervasive Notification Viewer displays a message whenever a license is authorized, including the temporary license that may be authorized during installation. It is normal to see a notification during or immediately after installation when a license was authorized.
Follow these guidelines for using messages to troubleshooting problems:
If you suspect a problem related to licensing, first check Notification Viewer, then check the Operating System Event Log and Pervasive PSQL Event Log. If you suspect a problem not related to licensing, check the Operating System Event Log and Pervasive PSQL Event Log. (If you check license information using the Pervasive PSQL license utilities, ensure that you use utilities that come with Pervasive PSQL Vx Server or contain the latest Client update. See also Behaviors When Limits Are Reached.)
For logging details, see Pervasive PSQL Message Logging in Pervasive PSQL User's Guide. For status code details, see Status Codes in Status Codes and Messages.