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Monitors Troubleshooting
Monitor Not Generating Alerts
Possible causes:
  • Monitor is disabled (check toggle)
  • Thresholds are too lenient
  • Data isn't violating conditions
  • Asset isn't receiving new data
    Solutions:
  1. Verify monitor is enabled
  2. Review threshold configuration
  3. Check asset data freshness
  4. Test with known violation scenario
Too Many False Positives
Possible causes:
  • Thresholds too strict
  • Not accounting for normal variance
  • Using Absolute when Automatic would be better
    Solutions:
  1. Switch to Automatic thresholds
  2. Widen Acceptable Range
  3. Increase Acceptable Drift %
  4. Review historical data patterns
Monitor Configuration Errors
Common issues:
  • Invalid expression syntax
  • SQL query errors
  • Unsupported aggregations
  • Attribute not found
    Solutions:
  1. Verify syntax follows documentation
  2. Test SQL queries in your data warehouse first
  3. Confirm attributes exist in asset
  4. Check for typos in attribute names
Cannot Edit Monitor Type
Issue: Monitor type cannot be changed after creation
Solution:
  1. Create a new monitor with desired type
  2. Copy configuration settings
  3. Disable or delete old monitor
  4. Enable new monitor
Last modified date: 02/20/2026