Open a Service Request
Early Adoption Program—EAP
Administrators may open a service request with Actian Support.
A service request is typically a maintenance task your environment requires, such as: a warehouse is stuck in a non-running state and needs to be fixed, a backup/restore operation must be scheduled, automated daily start/stop schedules need to be set, and so on.
To open a service request
2. On the menu pane on the left side of the window, click Service Request.
The Service Request page is displayed on the right.
3. Click the Open a Service Request button.
The Create Actian CloudOps Service Request form opens in a new browser window, where you may create a case.
To view Actian health status, see Check Avalanche Health Status.
Last modified date: 10/30/2024