Actian X 11.1 | Check for Name Server Errors on Windows

System Administrator Guide > System Administrator Guide > Troubleshooting Actian X > Actian X Processes on Windows > Check for Name Server Errors on Windows

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Check for Name Server Errors on Windows

The Name Server process (iigcn) is not running if either of the following occurs:

• You receive a specific error indicating that the Name Server failed to start.

• The iigcn.exe does not appear in the process list.

You can verify this by attempting to start the Name Server manually.

The most common causes of Name Server startup failure are:

• An improper installation environment exists. Be sure to verify the installation environment by performing the Check Actian X Installation on Windows before attempting to start the Name Server.

• The Name Server fails to start if there is already a Name Server running for this installation.

If you still have problems, set the following trace to capture additional diagnostic data before calling technical support:

ingsetenv II_GC_TRACE 4

ingsetenv II_GC_LOG filename

iirun iigcn

Last modified date: 11/09/2022