User Guide : Encoding Reference : Unicode and Encoding Checklist : Installing Character Sets
 
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Installing Character Sets
Character sets primarily affect your file format and how data is stored and transmitted, as well as string processing. Character sets do not resolve formatting issues, special input requirements, or display issues.
If you do not have the appropriate character sets installed on the client you are using to run the integration platform, you may see incorrect results when using OEM encoding.
In addition, you must have the appropriate Unicode character sets installed to set the encoding to UTF-8, UTF-16, and so on.