Troubleshooting > Troubleshooting DataConnect > Error connecting to salesforce
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Error connecting to salesforce
 
Error Code
19
Error Message
Error 19 connecting to 'Salesforce': Login: error INVALID_LOGIN (INVALID_LOGIN: Invalid username, password, security token; or user locked out.)
Description
This error is displayed when the table list is not populated. This error is usually displayed for connectors like Salesforce.
Cause/Solution
 
Cause: Table list is not populated on giving valid credentials when sandbox environment is used.
Solution: Set “UseSandbox” property as TRUE:
1. Open the transformation.
2. Click the Source/Target tab.
3. Enter valid credentials.
4. Set “UseSandbox” as TRUE.
Table list is populated.
Related Information
Last modified date: 10/22/2024