User Guide > Designing and Executing Processes > Troubleshooting Process Execution
Was this helpful?
Troubleshooting Process Execution
The troubleshooting feature is available on the Results tab, and it not only provides more information about the error but also suggests options for resolving the error by providing a link to the relevant documentation and community posts.
Note:  There are currently only a subset of runtime errors that are linked into the troubleshooting feature. More will be added over time.
To troubleshoot an execution error:
1. Run the process. If the execution fails, look for Error Status in the Results tab.
2. Click the Troubleshoot link that is displayed with the Error Status.
This link is displayed if there is a troubleshooting information available for the listed error message.
3. Click the Troubleshoot link.
A new help panel is automatically displayed. This help panel contains the error code, a list of potential error messages that relate to the error code, problem description, suggested solutions, and related documentation and community links.
4. Perform the troubleshooting steps.
You can leave the help panel open while performing the troubleshooting steps.
5. Close the troubleshooting panel and re-run the process.
Last modified date: 10/22/2024