User Guide > User Guide > Introduction > Your Support Options
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Your Support Options
Enterprise customers with active maintenance and support contracts have full access to Actian Support, including online use of our case management system and knowledge base, at the Customer Portal (https://communities.actian.com/).
If you have an active support contract and want to register for access to the Customer Portal, use the enrollment form at https://ciam.actian.com/user/sign-up.php. (Your Account Number ID is required.)
If you do not have a support agreement for Actian Corporation products and are interested in purchasing support, contact us at sales@actian.com.
To contact Actian Support or open a case, go to https://communities.actian.com/.
For more information about support options, visit https://communities.actian.com/s/supportservices/policy.
 
Last modified date: 04/24/2023