Check the Communications Server on Windows
If the communications server process (iigcc) does not start, check the communications server.
To check the communications server
1. Verify that you have installed the Net component.
2. Verify that you have installed the correct protocol drivers.
If you are still having problems, set the following trace to capture additional diagnostic data before calling Technical Support:
ingsetenv II_GC_TRACE 4
ingsetenv II_GC_LOG filename
iirun iigcc