Check the Name Server on Windows
The Name server process (iigcn) is not running if either of the following occurs:
• You receive a specific error indicating that the name server failed to start.
• The iigcn.exe does not appear in your process list.
You can verify the status of the Name server by attempting to start the Name server manually using the ingstart -iigcn command.
To check the Name server
1. Verify the installation environment by performing the installation checks on Windows as documented in the Ingres System Administrator Guide before attempting to start the Name server. An improper installation environment will cause the Name server to fail to start.
2. Use Ingres Visual Manager to determine if a Name Server is currently running. The Name server will fail to start if there is already a Name server running for this installation.
If you are still having problems, set the following trace to capture additional diagnostic data before calling Technical Support:
ingsetenv II_GC_TRACE 4
ingsetenv II_GC_LOG filename
iirun iigcn