All users must have Ingres executables in their path variables. Check that everyone has the full search path to %II_SYSTEM%\ingres\bin.

The installation owner must also include %II_SYSTEM%\ingres\utility.

Ingres environment variables are only used and “seen” by Ingres and can be displayed with the following command entered at the operating system prompt:

If you are in doubt about the function or legal value of a particular environment variable, see the chapter on setting environment variables and the appendix on environment variables.

Ingres environment variables denoting installation locations cannot be reset. To change these, you must unload the databases, rerun the installation program, and reload the databases, as described in Installation Locations.

Only a small category of Ingres environment variables must be defined in the local user environment: those that permit you to access Ingres, and those that define values that are different for your local environment. They include TERM_INGRES and ING_EDIT.

If you trace the problem to a Ingres environment variable setting, correct the value. For procedures and scenarios for setting these environment variables, see the chapter on setting environment variables. If the installation does not start up, continue with this procedure.

If startup problems persist, continue diagnostics in the Detect Startup Problems section.