6. Troubleshooting Ingres : Ingres Processes on VMS : Communications Server Process on VMS : Check for Communications Server Process Errors on VMS
 
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Check for Communications Server Process Errors on VMS
If the Communications Server does not start, follow these steps:
1. Examine the II_CONFIG:errlog.log file for any information regarding Communications Server startup.
2. Make sure that the network protocol software on which the Communications Server executes is started and functioning before attempting to start Ingres Net processes. By default, an attempt is made to open ports for the DECnet and TCP_DEC protocols.
3. If the Communications Server continues to fail to start, contact Technical Support.