1. Introduction : Your Support Options
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Your Support Options
Enterprise customers with active maintenance and support contracts have full access to Actian Support, including online use of our case management system and knowledge base, at the Customer Portal http://ingres.com/support/contact.php.
If you have an active support contract and want to register for access to the Customer Portal, use the enrollment form (http://supportservices.actian.com/user/register.php). (Your Account Number ID is required.)
If you do not have a support agreement for Actian Corporation products and are interested in purchasing support, contact us at sales@actian.com.
For more information about support options, visit Actian Support Services (http://supportservices.actian.com/support-services/support).
Free support is available from the Actian Community. Community members may obtain assistance for Actian Corporation products by registering with the Actian Community and using the available tools. To register, go to the Actian Community (https://communities.actian.com) and click Login.