6. Troubleshooting Ingres : Ingres Processes on VMS : Check for DBMS Server Process Errors on VMS
 
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Check for DBMS Server Process Errors on VMS
If the DBMS server (II_DBMS_nnn, where the nnn is a number related to the server’s process ID) does not start, follow these steps:
1. Examine the II_CONFIG:errlog.log file for any information regarding DBMS Server startup.
Contact Technical Support to examine your authorization string.
2. If there is a DBMS Server startup failure reported in the II_CONFIG:errlog.log, but no error reported in the errlog.log:
a. Check for the existence of any MBAnnn processes on the system that are linked to the IIRUNDBMS.EXE. Examine the MBAnnn process by issuing the following command at the operating system prompt:
show proc/id = pid /cont
where:
pid is the process ID of the MBAnnn process.
b. If the MBAnnn process is linked to the IIRUNDBMS.EXE, free the IIRUNDBMS.EXE by issuing the following command at the operating system prompt:
stop /id = pid
where:
pid is the process ID of the MBAnnn process.
c. Check the errlog.log for any new messages relating to DBMS Server startup failure.
3. Try starting a server manually, using the ingstart -iidbms command.
4. If the DBMS Server continues to fail to start, contact Technical Support.