6. Troubleshooting Ingres : Ingres Processes on UNIX : Name Server Errors on UNIX : Check for Name Server Errors on UNIX
 
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Check for Name Server Errors on UNIX
If the Name Server does not start, follow these steps:
1. Verify that TCP/IP is properly installed by typing the following command at the operating system prompt:
telnet localhost
A loopback login to your machine occurs.
2. Verify that the required TCP daemon process for your operating system is running.
The specific process name is system dependent, but on many UNIX systems, the process is named “inetd” (use your process name in the command below if it is not inetd). Issue the following command at the operating system prompt, or see your operating system manual for your particular TCP/IP implementation:
BSD:
ps -aux | grop inetd
System V:
ps -ef | grep inetd
3. Check that the Ingres environment variable II_GCNxx_PORT is not set (this environment variable contains the TCP port identifier of the Name Server process):
a. Use the ingprenv utility to verify that this environment variable is not set when the Name Server tries to start up.
b. If necessary, use the ingunset command to unset the II_GCNxx_PORT environment variable.
4. If you corrected a Name Server problem, verify that Ingres starts normally:
a. Shut down the partially started installation with the ingstop command.
b. Restart the installation with the ingstart command.
5. If you are still having problems, set the following trace to capture additional diagnostic data before calling technical support:
Bourne Shell:
II_GC_TRACE=5
II_GC_LOG = stdio (stdio or filename); export II_GC_TRACE II_GC_LOG
C Shell:
setenv II_GC_TRACE 5
setenv II_GC_LOG stdio (stdio or filename)
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