System Administrator Guide > System Administrator Guide > Troubleshooting Ingres > Ingres Processes on VMS > Name Server Errors on VMS
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Name Server Errors on VMS
The Name Server (II_GCN) is not running if the following occurs:
• You receive a specific error indicating that the Name Server process failed to start.
• The VMS command show system does not list the II_GCN process, indicating that the Name Server is not running.
Note:  Only a privileged user can start up the Name Server.
Check for Name Server Errors on VMS
If the Name Server does not start, follow these steps:
1. Examine the II_CONFIG:errlog.log file for any additional information.
2. To isolate a running Name Server as the problem on failed local connections:
a. Define the logical II_DBMS_SERVER to point to the DBMS Server process name or mailbox.
b. If the connection now succeeds, stop and start the Name Server. For additional information about the iinamu command, see the Command Reference Guide.
3. If the Name Server continues to fail, contact technical support, as described in What You Need Before Contacting Actian Support.
Last modified date: 01/30/2023