System Administrator Guide > System Administrator Guide > Troubleshooting Ingres > Ingres Processes on Windows > Check for Communications Server Process Errors on Windows
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Check for Communications Server Process Errors on Windows
If the Communications Server process (iigcc) does not start, verify that you have installed the Ingres Net component and that you have installed the correct protocol drivers.
If you are still having problems, set the following trace to capture additional diagnostic data before calling technical support:
ingsetenv II_GC_TRACE 4
ingsetenv II_GC_LOG filename
iirun iigcc
Last modified date: 08/29/2024