User Guide : Using DataCloud Agent : Using DataCloud Agent : Managing Agents
 
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Managing Agents
The Actions drop-down menu for each agent lets you perform the following actions for the agents connected to your DataCloud account.
Action
Description
Update License
Sends the current Agent license from the DataCloud
Update Engine
Updates the processing engine in the agent to the latest version
Update Worker
Updates the agent framework to the latest version
Update Settings
Updates the agent settings
Ping
Ping the Agent machine
Deactivate
Deactivate the Agent
Activate
Activate the Agent
Deregister
Revokes the Agent’s access to your account and sends a shutdown command to the remote service
Note:  The agent must be in Online status for any update actions to take effect.
Viewing Agent Logs
Job logs are uploaded to Integration Manager upon job completion and can be viewed in the same manner as local and cloud jobs.
Agent logs are stored locally in <installation program data>/logs/Worker.log. If you report issues to Actian Support, you may be asked to send these logs to provide more information about problems the agent has encountered.
For Linux: The log file will be on /etc/opt/Actian/worker/logs/ Worker.log
Updating DataCloud Agent
After you have installed Actian DataCloud Agent, you can use the Integration Manager console to perform updates at any time.
When to Update
The DataCloud Agent uses a local version of the execution engine to run integrations transmitted from your DataCloud account.
If you have designed your integration using the current version of Design Studio but your Agent is still using an older version of the engine, this could cause compatibility issues when it comes time for your integration to run on the Agent.
Updating the Worker
Before you begin the update process, make sure the computer running the Agent is connected to a constant power source (not running on battery power as in the case of a laptop). If the computer loses power or crashes during the update process, reinstall the agent manually. See Installing Agents.
To update the Agent service, engine, and license
1. Log in to the Integration Manager console.
2. Open the Agents page.
3. Locate your agent in the table.
4. Ensure the version (listed in the Version column) is 5.0.0 or higher.
5. Click the Actions drop-down menu and then select the appropriate option:
• Update Worker: Updates the Agent service and execution engine
• Update Engine: Updates the execution engine used by the Agent for running jobs
• Update License: Updates the engine license to the latest available for your account
Note:  You might need to restart the Agent service after the update. See Managing the Agent.