Product Authorization
Product authorization is a validation process verifying that the copy of the software is legitimate, correctly licensed and on the appropriate hardware and software platform. Pervasive PSQL v11 includes the following additions to product authorization:
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Telephone Authorization
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Product Authorization for OEMs
Telephone Authorization
If Pervasive PSQL Server or Workgroup is installed on a system that has no Internet connectivity, directly or indirectly, the product can be authorized by telephone with the assistance of Technical Support. The toll free number at Pervasive is 800 287-4383.
Telephone authorization is available during regular United States office hours, Central Standard Time. Calls received during off-hours or holidays are returned the next business day.
See Telephone Authorization in Pervasive PSQL User's Guide for complete details.
Product Authorization for OEMs
Pervasive PSQL v11 extends the product authorization technology to our original equipment manufacturer (OEM) partners. If you are an OEM partner, refer to the following resources:
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Product authorization information on the Pervasive Web site.
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OEM Web Portal on the Pervasive Web site. The Portal allows you to generate product keys and perform various administrative functions pertaining to keys. The Portal is available 24/7 and provides an easy-to-use interface. (Your Pervasive PSQL sales representative can provide more information about the Portal.) See also on the Portal:
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Manufacturing Partner Handbook, which has been extensively revised.
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Product Authorization for OEM Partners white paper.
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Product Authorization Troubleshooting Guide for OEM Support Staff.