Integrations Guide > Design > Source and Target Connections > Zendesk CRM
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Zendesk CRM
The Zendesk CRM (Zendesk Sell) connector lets you tap into Zendesk Sell and retrieve all object data present inside your Zendesk Sales app.
Prerequisites
You must have a Zendesk Sell account and create an app with the Default Redirect URI from the Actian Data Platform to generate credentials and start OAuth 2.0 authentication.
To set up the OAuth 2.0 authentication, please refer to https://developer.zendesk.com/api-reference/sales-crm/authentication/introduction/.
For Registering an application, please refer to the URL regarding creating a Developer app in the OAuth2 Settings: https://app.futuresimple.com/settings/oauth/apps.
Connection Details
The Zendesk Sell connector authenticates using OAuth 2.0 protocols.
Specify the following details to define a connection:
Property
Description
Client ID
A unique string that identifies your application when using OAuth 2.0.
Client Secret
The Client Secret is the secret known only to the application and the authorization server.
API version
Specify an API version, for example: v2.
Base API URL
The base URL where the Zendesk Sell API is hosted. For example:
https://api.getbase.com
Access Token URL
The URL to generate the access token. For example:
https://api.getbase.com/oauth2/token
Redirect URL
Configure the application to include the Redirected URL. The Redirect URL can be found on the screen while creating the connection.
Access Token
Specifies security token which grants access to the given REST endpoint in OAuth 2.0
Refresh Token
This is used to get a new access token.
Note:  Currently, we are not regenerating access tokens using this option.
Authorize button
Click to generate the access token.
Note:  You need to authenticate the connection before running any integration.
Additional Information
Please refer to the Zendesk Sell API documentation for more info on the API requests and responses. This connector only supports CORE APIs, please refer to the CORE API section in the documentation to get information on the APIs. API docs can be found at https://developer.zendesk.com/api-reference/sales-crm/introduction/.
Last modified date: 10/30/2024