User Guide > Troubleshooting > Unable to launch DataConnect or displays an error while creating or opening artifacts
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Unable to launch DataConnect or displays an error while creating or opening artifacts
 
Error Code
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Error Message
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Description
Actian DataConnect may not launch or display an error when you try to create or open artifacts.
Cause/Solution
 
Cause: Eclipse may persist its state during installations.
Solution: To resolve this, clear the persisted state by closing the DataConnect and re-launching it as follows:
1. Open the DataConnect.bat file that is available at <InstallationDirectory>\dc-rcp-64-bit-<DataConnect_version>\.
2. Change the following line:
"C:\Program Files\Actian\dc-rcp-64-bit-<DataConnect_version>\DataConnect.exe"
To
"C:\Program Files\Actian\dc-rcp-64-bit-<DataConnect_version>\DataConnect.exe" -clean -clearPersistedState
3. Save and close the DataConnect.bat file.
4. Relaunch DataConnect.
Related Information
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Last modified date: 02/09/2024