Installing Zen Enterprise Server and Cloud Server for Windows

The following topics cover installation of a Zen server:

Before you install any edition of Zen, you should be familiar with the following information:

•Preparing to Install Zen - Important information, including system requirements and platform specific notes, relevant to your operation.

•Release Notes - The release notes are located in readme_zen.htm on the distribution media and contain late-breaking news that could not be included in the user documentation.

To install Zen on Windows, you must have administrator rights.

To install on a terminal server, you must be logged on to the console of the server as a user with system administrator rights to install. This can either be the physical console on the server or a remote console session.

Install as you normally would, using the steps in the documentation. The operating system automatically handles the changing of terminal server modes.

Only one instance of the database engine may run on any terminal server platform. You cannot run separate copies of the database engine within two or more terminal sessions.

•When installing for the first time on a system, the installer checks whether all needed system files meet minimum requirements. In some cases, these files are locked by the operating system and a restart is required before the installer can continue.

Caution You must restart your system if you encounter the restart message. If you do not restart your system, the installer encounters failures during engine and utility configuration.

•If you have any trouble with the following installation, see Troubleshooting After Installation.

If you plan to install Zen in a clustered environment using Microsoft Cluster Service (MSCS), you should first refer to High Availability Support in Advanced Operations Guide. This topic provides instructions for installing or patching Zen in a clustering environment.

You must install Zen Enterprise Server or Cloud Server locally on the Windows server itself. You cannot install it remotely from a client machine.

After you run the installer, you can find the installation log file in the Windows %Temp% directory. This log may be useful if the installation fails.

1 Launch the installer from your Windows machine in one of the following ways:

•Insert the installation CD into the CD-ROM drive. If the installer does not start automatically, then open the CD root directory and run autorun.exe.

2 In the installer selection list, click Enterprise Server or Cloud Server to install the components appropriate for your 32- or 64-bit Windows system.

3 If prompted, close or uninstall any running applications that may interfere with Zen installation. If you wish to leave any of these programs running, you must click Ignore to continue. However, unpredictable behavior may occur during Zen installation that causes it to fail.

4 In the Welcome screen, click Next.

5 On the License Agreement page, read and accept the Software License Agreement, then click Next.

6 Select one of the following setups:

•Complete setup is recommended for most users. It installs all Zen components using the default options and locations. If you choose this setup, click Next and continue with step 11.

•Custom setup is for advanced users. It allows you to choose installation locations and control the number of Zen components installed. If you choose Custom, continue with the next step.

7 To choose different installation locations, click Change for any of the directories listed. When you have made your choices, click OK.

8 Click Next to continue.

9 By default, all Zen components and features are selected for installation. If needed, select from the following items to exclude them from installation and click Next.

10 Click Next to continue.

11 Click Install to begin the installation.

12 Once the installation is complete, the wizard indicates that it was successful. The product has been installed with a trial key that expires at the end of its trial period.

You have two choices at this point: continue and authorize the product with a permanent key, or end the installation (and later authorize the product with a permanent key).

•If you choose to continue and authorize the product, an Internet connection is required. Click Next and continue with the next step. If you have no Internet connection, click Next and then click Finish, then see Alternative Authorization Tasks in Zen User’s Guide.

•If you choose to end the installation at this point, click Next and then click Finish. You may run the License Administrator utility at a later time to authorize a key. See License Administration in Zen User’s Guide.

13 Enter your license key and click the button to authorize the key.

If you decide not to authorize the product at this point, click Finish. You may run the License Administrator utility at a later time to authorize a key. See License Administration in Zen User’s Guide.

14 A message box displays the status of the authorization action. Perform one of the following actions depending on the status:

•If the authorization status message is “key is authorized,” click OK, then click Finish to complete the installation.

•If the authorization status message reports an error or warning, click OK, and repeat the step to enter a valid license key.

15 We recommend that you register your product as explained in the Registration page that opens.

If you are prompted to restart your system, please do so to ensure proper operation of your installation.

Note The installer modifies selected environment variables.

A proper configuration is essential for smooth operation of your Zen server. See Setting Up Network Communications for Servers for detailed information on how to do this task.