Installing Zen Workgroup for Windows

Before you install any edition of Zen, you should be familiar with the following information:

•Preparing to Install Zen – Important information including system requirements and platform specific notes that are relevant to your operation.

•Release Notes – The release notes are located in readme_zen.htm on the distribution media and contain late-breaking news that could not be included in the user documentation.

•When installing Zen for the first time on a system, the installer checks whether all needed system files meet minimum requirements. In some cases, these files are locked by the operating system and a restart is required before the installer can continue. Click Yes to restart the system. The installer is then automatically restarted.

•It is strongly recommended that you restart your system if you encounter this message. If you do not restart your system, the installer encounters failures during engine and utilities configuration.

•If you have any trouble with the following installation, see Troubleshooting After Installation.

The following steps explain how to install Workgroup from its media using the default interactive installation.

After you run the installer, you can find the installation log file in the Windows %Temp% directory. This log may be useful if the installation fails.

1 Launch the Zen installer from your Windows machine in one of the following ways:

•Insert the Zen CD into the CD-ROM drive. If the installer does not start automatically, then open the CD root directory and run autorun.exe.

2 In the installer selection list, click Workgroup Edition to install its 32-bit components.

3 If prompted, close or uninstall any running applications that may interfere with Zen installation. If you wish to leave any of these programs running, you must click Ignore to continue. However, unpredictable behavior may occur during Zen installation that cause it to fail.

5 On the License Agreement page, read and accept the Software License Agreement, and then click Next.

•Select the default Run as a Service if either or both of the following is true:

•You want to avoid User Access Control (UAC) conflicts in the operating system. Running the engine as a service requires the Log On as Service privilege. If you run the engine as a service under a user account other than the default Local System, in the Windows Services control panel in the properties for the Actian Zen Workgroup Engine service, be sure to set the account login in the Log On tab.

The data files reside on a remote machine, are accessed via mapped drives, and no database engine is running on the remote machine.

•Complete setup is recommended for most users. It installs all Zen components using the default options and locations. If you choose this setup, click Next and continue with step 12.

•Custom setup is for advanced users. It allows you to choose installation locations and control the number of Zen components installed. If you choose Custom, continue with the next step.

8 To choose different installation locations, click Change for any of the directories listed. When you have made your choices, click OK.

10 By default, all Zen components and features are selected for installation. If needed, select from the following list the items to exclude from installation and click Next.

13 Once the installation is complete, the wizard indicates that it was successful. The product has been installed with a trial key that expires at the end of its trial period.

You have two choices at this point: Authorize the product now with a permanent key or end the installation and authorize the product later.

•If you choose to authorize the product now, an Internet connection is required. Click Next and continue with the next step. If you have no Internet connection, click Next and then click Finish. See Alternative Authorization Tasks in Zen User’s Guide.

•If you choose to end the installation at this point, click Next and then click Finish. You may run the License Administrator utility at any time to authorize a key. See License Administration in Zen User’s Guide. See also Authorization of Workgroup Key on Windows with UAC.

If you decide not to authorize the product at this point, click Finish. You may run the License Administrator utility at a later time to authorize a key. See License Administration in Zen User’s Guide.

15 A message box displays the status of the authorization action. Perform one of the following actions depending on the status:

•If the authorization status message is “key is authorized,” click OK, then click Finish to complete the installation.

•If the authorization status message reports an error or warning, click OK and repeat the step to enter a valid license key.

16 We recommend that you register your product as explained in the Registration page that opens.

If you are prompted to restart your system, please do so to ensure proper operation of your Zen product.

You can encounter difficulty authorizing a permanent key for Zen Workgroup on Windows with User Account Control (UAC) if the following conditions are all true:

•Zen Workgroup was installed as an application.

•The Workgroup database engine is running without administrative privileges. Note that, by default, applications run with privileges of a standard user unless the privileges are elevated. That is, even if you are a member of the administrator group and you start the Workgroup database engine without using Run as Administrator to elevate privileges, the engine runs with privileges of a standard user.

•A permanent key for Zen Workgroup was not supplied during the installation process. That is, you chose to authorize the permanent key after installation by using a licensing utility.

1 If the Zen Workgroup application is running, close the application (stop the database engine by right-clicking on the engine tray icon then clicking stop).

2 From File Explorer, locate the file zenengnapp.exe. In a default 64-bit installation, it is found in C:\Program Files (x86)\Actian\Zen\bin.

3 Right-click zenengnapp.exe and select Run as Administrator. You must have administrative rights or know the name and password of a user with administrative rights. You need to elevate the privileges of the database engine before authorizing a key with a licensing utility.

4 Start License Administrator from operating system Start menu or Apps screen (or use the command line interface licensing utility if you prefer).

5 Type, or paste, the permanent key for Zen Workgroup in the Key field, then click the button to authorize the key.

6 Optionally, stop the database engine and restart it without elevated privileges.

Note that elevating the privileges for a license administrator utility is not the solution. The database engine itself, zenengnapp.exe, is what requires elevated privileges.

A proper configuration is essential to smooth operation of your Zen Workgroup engine. See Setting Up a Workgroup Engine for detailed information on how to do this task.