After Installing Zen for Windows
The following topics cover common questions and steps for removing Zen from your system:
Common Questions After Installing
This section contains information that you should read after running the installation program. The questions apply to all of the database engine products unless specific products are mentioned. If you are having problems with your installation, see
Troubleshooting After Installation, or visit the
Actian Community and Customer Portal and select Actian Zen from the product menu to join a community forum discussion, search for knowledge base topics, or log a support case.
Where are the files installed?
The following table lists the default locations where Zen installs the program and application data files on Windows platforms. Other platforms are covered under
Where Do Files Reside After Installing Zen on Linux, macOS, and Raspbian? What is an application data file?
Application data files are typically files to which the system can write. Examples of application data files include log files, tutorial files, and sample database files, such as Demodata and tempdb.
What is a program file?
Program files are typically files the system requires in order to function. Examples of program files include binary system files, executable files, dynamic link libraries and .jar files.
What is the difference between 32- and 64-bit program files?
Microsoft guidelines recommend that 64-bit components are installed in a separate location from 32-bit components. Zen 64-bit components are installed in the 64-bit program files location and are registered in the Windows Registry under the 64-bit hive. Zen 32-bit components are installed in the 32-bit program files location and are registered in the Windows Registry under the 32-bit (x86) hive.
What if I need a 64-bit Client in a Workgroup environment?
The Workgroup installer installs all components appropriate to your 32- or 64-bit Windows system. No additional installation is required.
Do I need to install the Client with Workgroup?
If you are installing ZenWorkgroup, you must have a license for it and install the software on every computer that is expected to share data within your workgroup. Because every computer must have Workgroup installed and the client software is installed with every engine by default, there is no need to install the client software separately.
How do I read the online documentation?
The viewer for the documentation library is integrated into Zen Control Center (ZenCC). Access the documentation library in the ZenCC window on the Welcome tab, in the Help menu, by pressing F1 (Windows) or Shift F1 (Linux).
You can also view the documentation in the form of Adobe Acrobat (PDF) files. These PDF files are available in the Zen installation media in the Books directory.
How do I verify or update my user license?
Licenses from previous versions of Zen are neither migrated nor transferable to a new release. You must have a license applicable for this release, unless you choose to install a trial version of the product.
The License Administrator utility allows you to view and adjust the keys used to license the Zen products. For example, you can verify which keys have been authorized, check the state of a key, and check the number of authorizations remaining for a key. For a detailed discussion of the License Administrator utility, and a list of the tasks that you can perform, see
License Administration in
Zen User’s Guide.
What user license was installed?
A trial license is installed if you leave the license number blank during installation.
There is no configuration necessary for the license. After installation, you can use the License Administrator utility to view your installed licenses. See Zen User’s Guide for more information on this utility.
Where to Go from Here
If you had trouble during installation or have questions regarding troubleshooting, see
Troubleshooting After Installation.
If you completed installation successfully, continue with your Zen deployment by installing and configuring the clients for the machines that will connect to your servers. For more information, see
Installing Zen Clients for Windows.
Uninstalling Zen
The uninstall program removes the Zen and all related components from your system that were added by the installation program, including registry settings, configurations and Zen system and sample databases.
The uninstall program does not remove the following:
• Zen keys
• Databases that you create under the Zen installation directories
• DSNs and database names associated with those databases
• Databases in locations other than the installation directory for Zen installation directory
• Other products related to Zen such as AuditMaster, Backup Agent, or DataExchange. Such programs have their own uninstall programs. Refer to the documentation for each product.
To uninstall Zen
1. Use a Zen license utility (GUI or CLI) to deauthorize the key that was used to authorize the product. This allows you to use the key for a different installation if you so choose. See
To Deauthorize a Key in
Zen User’s Guide, for example.
2. In the Windows Control Panel, select Programs and Features.
3. Select the installed Zen product from the list.
4. Click Change then Next.
5. Click Remove then Next and follow any prompts during the uninstall.
If prompted, close or uninstall any running applications that may interfere with uninstalling Zen.
Caution! Unpredictable results may occur during the uninstall if you ignore programs that may interfere.
Restart your system if prompted to do so.